Building Ventures, Accelerating Technology, and Shaping the Future of Innovation from Africa to the World
Qualint is a cutting-edge quality assurance platform built specifically for the call center industry. Leveraging the latest advancements in AI and NLP through Anthropic's powerful backend, Qualint is designed to provide comprehensive and scalable QA solutions that adapt to language and cultural nuances. Currently, we are testing robust Arabic language support, ensuring our platform addresses a wide range of linguistic needs with precision.
Qualint goes beyond traditional QA, bringing AI-driven insights that are tailored to the needs of call centers in various regions. Our focus on language support, including the intricacies of Arabic, allows us to deliver quality solutions that help call centers improve service outcomes and elevate customer satisfaction.
Detecting interaction quality in real-time for immediate feedback
Detailed reports tailored to specific metrics and KPIs
Advanced language support, especially for Arabic-speaking markets
Enabling agents to grow through targeted feedback and coaching
Are you an innovator with a vision to change the world? Or a business seeking to scale in Africa? Let’s connect and explore how we can work together to turn ideas into impact. Whether you’re a startup founder, government entity, or investor, Volund Ventures is the platform you need to accelerate your journey.
At Volund Ventures, we are dedicated to delivering innovative technology solutions tailored to meet the unique needs of businesses like yours.
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